IDEAS home Printed from https://ideas.repec.org/a/vrs/nybujo/v1y2014i1p76-82n11.html
   My bibliography  Save this article

Challenges to Business Excellence: Some Empirical Evidence

Author

Listed:
  • Brown Alan

    (Head, School of Management & Ex-Dean of the Faculty of Business and Public Management, Edith Cowan University, Western Australia)

Abstract

The business excellence models are used by many organisations around the world as a strategic driver for business improvement and in some cases as the basis for applications for awards based on the models. These include the Baldrige, EFQM, Australian Business Excellence Framework and many other national and regional models. Whilst many award recipients showcase their achievements, comparatively little is known about the challenges and impediments they face in reaching and sustaining high levels of success as evidenced by winning awards. This paper seeks to identify challenges faced by examining the experience of a sample of Australian Business Excellence Award winners. Findings suggest that the primary challenges include; leadership support, drive and consistency throughout the organisation and communicating strategy and making it meaningful for people at all levels. The study also found variability in challenges across organisations.

Suggested Citation

  • Brown Alan, 2014. "Challenges to Business Excellence: Some Empirical Evidence," Nang Yan Business Journal, Sciendo, vol. 1(1), pages 76-82, November.
    • Handle: RePEc:vrs:nybujo:v:1:y:2014:i:1:p:76-82:n:11
    DOI: 10.2478/nybj-2014-0011
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/nybj-2014-0011
    Download Restriction: no
    File URL: https://libkey.io/10.2478/nybj-2014-0011?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:nybujo:v:1:y:2014:i:1:p:76-82:n:11. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.