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Digital Transformation of Slovenian Urban Municipalities: A Quantitative Report on the Impact of Municipality Population Size on Digital Maturity

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  • Debeljak Arian

    (University of Ljubljana, Faculty of Public Administration, Ljubljana, Slovenia and University of Rijeka, Faculty of Economics and Business, Rijeka, Croatia .)

  • Dečman Mitja

    (University of Ljubljana, Faculty of Public Administration, Ljubljana, Slovenia .)

Abstract

Rapid technological progress and its concomitant need for new skills, ways of working and collaborating, paired with dynamic socio-economic change, have highlighted the main challenge facing Europe’s urban municipalities. Being the part of the public sector closest to citizens and their needs, the challenge addresses digital transformation’s goals to support and promote broader growth in the digital domain optimally and to realise digital transformation benefits such as user-friendly and citizen-centred services, increased quality of life and better business environments. Urban municipalities must identify local strengths, priorities and needs, including performance and digital maturity assessment, and define strategic goals and implementation roadmaps to implement digital transformation optimally. Furthermore, they must increase city administration, decision-maker and citizens awareness of the opportunities and benefits digitally enabled solutions offer.

Suggested Citation

  • Debeljak Arian & Dečman Mitja, 2022. "Digital Transformation of Slovenian Urban Municipalities: A Quantitative Report on the Impact of Municipality Population Size on Digital Maturity," NISPAcee Journal of Public Administration and Policy, Sciendo, vol. 15(2), pages 25-51, December.
    • Handle: RePEc:vrs:njopap:v:15:y:2022:i:2:p:25-51:n:5
    DOI: 10.2478/nispa-2022-0012
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