IDEAS home Printed from https://ideas.repec.org/a/vrs/ngooec/v62y2016i2p3-11n1.html
   My bibliography  Save this article

Does Grade Level Matter for the Assessment of Business Process Management Maturity?

Author

Listed:
  • Gabryelczyk Renata

    (University of Warsaw, Faculty of Economic Sciences, Poland)

Abstract

The purpose of this paper is to create and test the practical application of a business process management maturity assessment conducted at two different grade levels (management and professional level) in an organization. The conceptual framework for this research includes creating a business process maturity indicator (BPMI) for six process areas: strategy, documentation, optimization, implementation, execution, and controlling. The comparative analysis of the business process management maturity is performed using the BPMI on two cases: inside a single organization and the sector internally.

Suggested Citation

  • Gabryelczyk Renata, 2016. "Does Grade Level Matter for the Assessment of Business Process Management Maturity?," Naše gospodarstvo/Our economy, Sciendo, vol. 62(2), pages 3-11, June.
  • Handle: RePEc:vrs:ngooec:v:62:y:2016:i:2:p:3-11:n:1
    DOI: 10.1515/ngoe-2016-0007
    as

    Download full text from publisher

    File URL: https://doi.org/10.1515/ngoe-2016-0007
    Download Restriction: no

    File URL: https://libkey.io/10.1515/ngoe-2016-0007?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Narcyz Roztocki & Heinz Roland Weistroffer, 2015. "Information and Communication Technology in Transition Economies: An Assessment of Research Trends," Information Technology for Development, Taylor & Francis Journals, vol. 21(3), pages 330-364, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ali Enes Dingil & Federico Rupi & Domokos Esztergár-Kiss, 2021. "An Integrative Review of Socio-Technical Factors Influencing Travel Decision-Making and Urban Transport Performance," Sustainability, MDPI, vol. 13(18), pages 1-20, September.
    2. repec:mje:mjejnl:v:12:y:2017:i:2:p:163-174 is not listed on IDEAS
    3. Krzysztof Malik & Anna Jasińska-Biliczak, 2018. "Innovations and Other Processes as Identifiers of Contemporary Trends in the Sustainable Development of SMEs: The Case of Emerging Regional Economies," Sustainability, MDPI, vol. 10(5), pages 1-17, April.
    4. Katarzyna Śledziewska & Renata Gabryelczyk & Renata Włoch, 2017. "Pomiar kompetencji cyfrowych – diagnoza dla Polski," Collegium of Economic Analysis Annals, Warsaw School of Economics, Collegium of Economic Analysis, issue 45, pages 159-176.
    5. Sanja Bauk & Nexhat Kapidani & Anke Schmeink, 2017. "On Intelligent Use of ICT in Some Maritime Business Organizations," Montenegrin Journal of Economics, Economic Laboratory for Transition Research (ELIT), vol. 13(2), pages 163-174.
    6. Mirna Leko Šimić & Antun Biloš & Josipa Mijoč, 2019. "E-business tools adoption and export performance: Empirical evidence from Croatian companies," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 15(4), pages 11-34.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:ngooec:v:62:y:2016:i:2:p:3-11:n:1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.