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Intercultural Project Management for IT: Issues and Challenges

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  • Isern Germinal

    (Clark University)

Abstract

The development of Information Technology projects using Project Management Methodologies like PMP-PMI, Agile or SCRUM for software development, CPM, CCPM, RAD, XP, FDD, ITIL, JAD, LD, PRINCE2, etc.; may be a complete success or a total catastrophe, for series of reasons, events and circumstances that frequently are not related at all with the deliverables, the products being built, the IT technology involved, the level of expertise, the responsibility and professionalism of the stakeholders including the project manager, but due to intercultural factors. The PMP-PMI Model (PMBOK) describes 10 areas: Cost Management, Time Management, Scope Management, Risk Management, Quality Management, Procurement Management, Integration Management, Stakeholder Management, Human Resources Management and Communication Management. An IT project is considered successful if the customer is happy, but technically and formally if the TEAM was able to meet the triple constraint set up by time/cost/scope. This happy ending is not possible if the project manager and the team as a whole are not able to confront, attack and solve the issues associated with Human Resources Management, Stakeholder Management and specially Communication Management.

Suggested Citation

  • Isern Germinal, 2015. "Intercultural Project Management for IT: Issues and Challenges," Journal of Intercultural Management, Sciendo, vol. 7(3), pages 53-67, September.
    • Handle: RePEc:vrs:joinma:v:7:y:2015:i:3:p:53-67:n:4
    DOI: 10.1515/joim-2015-0021
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