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Organizational Culture Based on Competences in Public Service – Example of the Competency Model in the Customs Service

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  • Jabłońska-Wołoszyn Maria

    (University of Social Sciences)

Abstract

Using competencies to manage business organizations and to base a competency model on attributes of a preferable organizational culture is a common practice in business. Competency criteria allow improvement of workers’ performance by informing them what behaviors further achieving the required organizational goals. Public organizations, faced with challenges of being a part of the European Union, have been learning how to use competencies to pursue new goals and create new organizational cultures of the offices.

Suggested Citation

  • Jabłońska-Wołoszyn Maria, 2015. "Organizational Culture Based on Competences in Public Service – Example of the Competency Model in the Customs Service," Journal of Intercultural Management, Sciendo, vol. 7(2), pages 113-123, June.
    • Handle: RePEc:vrs:joinma:v:7:y:2015:i:2:p:113-123:n:7
    DOI: 10.1515/joim-2015-0013
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