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Factors Affecting The Adoption Of Financial Technology Among The Banking Customers In Emerging Economies

Author

Listed:
  • SAZU, Mesbaul Haque

    (Case Western Reserve University, Cleveland, USA.)

  • JAHAN, Sakila Akter

    (Illinois State University, Normal, USA.)

Abstract

Financial Technology has shifted the way consumers use banking. Implementing new technology like big data, analytics, cloud computing and deep learning, banks can significantly improve accessibility, inclusivity, and increase profitability for banks. This article looks at the possible effect of Fintech and Big data Analytics on the efficiency of banking business. The study gathers data from clients of 53 banks across Asia and Latin America from May 2022 to July 2022 with 5436 observations. We conducted several regressions to gather statistical insights. The outcome of the study suggests that certain factors can significantly affect the adoption of FinTech more than others. Further studies should be conducted based on demographic characteristics of the customers as it may significantly affect the findings.

Suggested Citation

  • SAZU, Mesbaul Haque & JAHAN, Sakila Akter, 2022. "Factors Affecting The Adoption Of Financial Technology Among The Banking Customers In Emerging Economies," Studii Financiare (Financial Studies), Centre of Financial and Monetary Research "Victor Slavescu", vol. 26(2), pages 39-54, June.
    • Handle: RePEc:vls:finstu:v:26:y:2022:i:2:p:39-54
    as

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    References listed on IDEAS

    as
    1. Alice Francesca Sproviero, 2020. "Integrated reporting and the epistemic authority of Big Data: An exploratory study from the banking industry," FINANCIAL REPORTING, FrancoAngeli Editore, vol. 2020(2), pages 99-124.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Fintech; credit institutions; developing countries; clients’ preferences;
    All these keywords.

    JEL classification:

    • G20 - Financial Economics - - Financial Institutions and Services - - - General
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • G23 - Financial Economics - - Financial Institutions and Services - - - Non-bank Financial Institutions; Financial Instruments; Institutional Investors

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