IDEAS home Printed from https://ideas.repec.org/a/uii/jabisf/v6y2005i8p630-640id7395.html
   My bibliography  Save this article

Merumuskan Kembali Pengukuran Kinerja Layanan Publik Berbasis Stakeholder

Author

Listed:
  • Joko Susilo

Abstract

Karakteristik organisasi publik dalam beberapa hal sangat berbeda dengan karakteristik organisasi swasta. Karakteristik yang berbeda meliputi tujuan organisasi publik yang mengarah kepada nonprofit oriented; tujuanfinansial yang berbeda secara filosofis, konseptual, dan operasionainya dengan tujuan profitahilitas pada sektorswasta; lingkungan organisasi lebih variatif, rentan terhadap perubahan, struktur organisasi yang birokratis, kaku dan hierarkis. Dengan perbedaan karakteristik tersebut maka, sistem pengukuran kinerja yang ada diorganisasi swasta seperti balanced scorecard, pengukur investasiseperti IRR, Ben^t Cost Analysis dan Cost Effectiveness Analysis, perlu disesmikan sebelum digunakan untuk mengukur kinerja organisasi publik. Public balanced scorecard dan Social Benffit Cost Analysis merupakan hasil penyesuaian sistem pengukuran kinerja dari organisasi swasta.

Suggested Citation

  • Joko Susilo, 2005. "Merumuskan Kembali Pengukuran Kinerja Layanan Publik Berbasis Stakeholder," Jurnal Aplikasi Bisnis, Universitas Islam Indonesia, vol. 6(8), pages 630-640.
    • Handle: RePEc:uii:jabisf:v:6:y:2005:i:8:p:630-640:id:7395
    as

    Download full text from publisher

    File URL: https://journal.uii.ac.id/JABIS/article/view/7395/6617
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:uii:jabisf:v:6:y:2005:i:8:p:630-640:id:7395. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ana Yuliani (email available below). General contact details of provider: https://journal.uii.ac.id/JABIS/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.