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Local Union Leaders' Satisfaction with Grievance Procedures

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  • BRIAN BEMMELS
  • DORA C. LAU

Abstract

We develop a model of local union leaders' satisfaction with their grievance procedures drawing from the job characteristics model and agency theory. The model is tested with OLS regression and LISREL estimates based on a survey of local union leaders in British Columbia. Results show that local union leaders are more satisfied with their grievance procedures when local officials have more autonomy in decision making; their local size is smaller; the grievance filing rate is low; grievance issues are perceived as important; the grievance resolution rate is high; a greater proportion of grievances are settled in the early steps; and the union success rate is high. In addition, grievance procedure satisfaction is multi-faceted and each facet has its own unique variance and a different combination of significant predictors.

Suggested Citation

  • Brian Bemmels & Dora C. Lau, 2001. "Local Union Leaders' Satisfaction with Grievance Procedures," Journal of Labor Research, Transaction Publishers, vol. 22(3), pages 654-667, July.
    • Handle: RePEc:tra:jlabre:v:22:y:2001:i:3:p:654-667
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