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Mind the gap between research and practice in operations management

Author

Listed:
  • Xiaohong Chen
  • Tianhu Deng
  • Zuo-Jun Max Shen
  • Yi Yu

Abstract

The mission of the Institute of Industrial and Systems Engineers (IISE) is to serve those who solve complex and critical problems of the world. Notably, the research–practice gap in Operations Management (OM) marginalizes the value and relevance of the IISE. To maintain and enhance the impact of the IISE, we identify major bottlenecks that limit the industrial installation of OM research outcomes. Ranked by the relative importance, the three bottlenecks are verifying the performance improvement, building trust with practitioners, and balancing model accuracy and simplicity, respectively, in the stages of value verification, implementation and development. We propose potential research opportunities and illustrate the challenges and opportunities using real case studies from three Fortune Global 500 companies. In particular, we emphasize the role of data-driven decision methods in dealing with the three bottlenecks.

Suggested Citation

  • Xiaohong Chen & Tianhu Deng & Zuo-Jun Max Shen & Yi Yu, 2023. "Mind the gap between research and practice in operations management," IISE Transactions, Taylor & Francis Journals, vol. 55(1), pages 32-42, January.
    • Handle: RePEc:taf:uiiexx:v:55:y:2023:i:1:p:32-42
    DOI: 10.1080/24725854.2022.2046893
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    Cited by:

    1. Nuno Costa & João Lourenço, 2022. "Bi-Objective Optimization Problems—A Game Theory Perspective to Improve Process and Product," Sustainability, MDPI, vol. 14(22), pages 1-14, November.

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