IDEAS home Printed from https://ideas.repec.org/a/taf/titdxx/v28y2022i1p189-209.html
   My bibliography  Save this article

M-government continuance intentions: an instrument development and validation

Author

Listed:
  • Thamer Alshammari
  • Chris Messom
  • Yen Cheung

Abstract

M-government’s potential benefits can help countries achieve both economic and human development. From the economic point of view, m-government enhances efficiency and reduces government spending. From citizens’ point of view, m-government enhances the service quality offered to them. However, for m-government to offer sustainable development, citizens must continuously use m-government; hence, it is important to investigate the factors affecting citizens’ continuance intentions. This paper builds on prior studies in information communication technologies for development by proposing a model and instrument that focuses on continuance intentions to use m-government. The proposed measures were developed and validated following rigorous guidelines for quantitative research in the field of information systems. More than 100 validators participated in the process of instrument validation. This study applies five techniques to validate the instrument. The survey items were narrowed down from 59 items to 27 items. The results show that the items have high validity and reliability.

Suggested Citation

  • Thamer Alshammari & Chris Messom & Yen Cheung, 2022. "M-government continuance intentions: an instrument development and validation," Information Technology for Development, Taylor & Francis Journals, vol. 28(1), pages 189-209, January.
    • Handle: RePEc:taf:titdxx:v:28:y:2022:i:1:p:189-209
    DOI: 10.1080/02681102.2021.1928589
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/02681102.2021.1928589
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/02681102.2021.1928589?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Amelia Vinayastri & Awaluddin Tjalla & Riyan Arthur, 2023. "Development of Early Detection Instruments of Building Intention in Elementary School Students," Technium Social Sciences Journal, Technium Science, vol. 44(1), pages 174-188, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:titdxx:v:28:y:2022:i:1:p:189-209. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/titd20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.