IDEAS home Printed from https://ideas.repec.org/a/taf/titdxx/v27y2021i4p697-717.html
   My bibliography  Save this article

Relationship between consumer participation behaviors and consumer stickiness on mobile short video social platform under the development of ICT: based on value co-creation theory perspective

Author

Listed:
  • Jifan Ren
  • Jialiang Yang
  • Mengyang Zhu
  • Salman Majeed

Abstract

As a representative of the sharing economy business model, TikTok, a short-form mobile video-sharing social networking platform, has numerous consumers worldwide. Based on the background of the development of information technology and value co-creation theory, this paper analyzes the relevance between information and communication technology and the sharing economy; studies the internal mechanism between consumer participation behaviors and consumer stickiness under different emotions; and expounds the impact of consumer participation behaviors on consumer perceived value. The structural equation model was used to analyze 902 questionnaires collected from TikTok consumers. The research results reveal that positive consumer participation behavior has a positive effect on consumer perceived value, negative consumer participation behavior harms consumer perceived value, and consumer perceived value has a positive impact on consumer happiness and stickiness. Consumer happiness plays an intermediary role between consumer perceived value and consumer stickiness.

Suggested Citation

  • Jifan Ren & Jialiang Yang & Mengyang Zhu & Salman Majeed, 2021. "Relationship between consumer participation behaviors and consumer stickiness on mobile short video social platform under the development of ICT: based on value co-creation theory perspective," Information Technology for Development, Taylor & Francis Journals, vol. 27(4), pages 697-717, October.
  • Handle: RePEc:taf:titdxx:v:27:y:2021:i:4:p:697-717
    DOI: 10.1080/02681102.2021.1933882
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/02681102.2021.1933882
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/02681102.2021.1933882?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Qin Yang & Young-Chan Lee, 2022. "What Drives the Digital Customer Experience and Customer Loyalty in Mobile Short-Form Video Shopping? Evidence from Douyin (TikTok)," Sustainability, MDPI, vol. 14(17), pages 1-19, August.
    2. Lingyun Zhai & Pengzhen Yin & Chenyang Li & Jingjing Wang & Min Yang, 2022. "Investigating the Effects of Video-Based E-Word-of-Mouth on Consumers’ Purchase Intention: The Moderating Role of Involvement," Sustainability, MDPI, vol. 14(15), pages 1-19, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:titdxx:v:27:y:2021:i:4:p:697-717. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/titd20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.