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Increasing collaboration and participation in smart city governance: a cross-case analysis of smart city initiatives

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  • Gabriela Viale Pereira
  • Maria Alexandra Cunha
  • Thomas J. Lampoltshammer
  • Peter Parycek
  • Maurício Gregianin Testa

Abstract

This study addresses the concept of smart governance in the context of smart cities, with a focus on analyzing the phenomenon of smart collaboration. Relying on the existing collaboration and participation concepts in the smart city domain, an empirical analysis was undertaken of how ICT can promote collaborative governance and increase the participation and engagement in government. The multiple case studies focus on three cities in Brazil that run municipal operations centers in an effort to “become smarter”: Rio de Janeiro, Porto Alegre, and Belo Horizonte. Interviews with directors, managers, and technicians shed light on the contribution that ICT makes in promoting an environment of collaboration in the government. The findings have revealed that ICT has an important role in supporting information sharing and integration between government agencies and external stakeholders, including citizens, especially in developing countries.

Suggested Citation

  • Gabriela Viale Pereira & Maria Alexandra Cunha & Thomas J. Lampoltshammer & Peter Parycek & Maurício Gregianin Testa, 2017. "Increasing collaboration and participation in smart city governance: a cross-case analysis of smart city initiatives," Information Technology for Development, Taylor & Francis Journals, vol. 23(3), pages 526-553, July.
    • Handle: RePEc:taf:titdxx:v:23:y:2017:i:3:p:526-553
    DOI: 10.1080/02681102.2017.1353946
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