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Knowledge sharing in information system development teams: examining the impact of shared mental model from a social capital theory perspective

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  • Chunjie Xiang
  • Yaobin Lu
  • Sumeet Gupta

Abstract

Shared mental model (SMM), a concept from psychology, is defined as a common thinking style developed when individuals perform similar tasks in a cohesive manner. In this article, we investigate the relationship between the three dimensions of social capital and SMM. We also examine whether SMM mediates the impact of social capital on knowledge sharing (KS) behaviour in information system development (ISD) teams. Social capital is defined as the resource of social relationships owned by individuals. It is useful for explaining human behaviour in social networks. The data collected represent 492 ISD professionals in 118 teams from 18 middle-sized enterprises. The results of this study indicate that social capital theory is useful for explaining the antecedents of SMM, and SMM is positively related to KS and team performance. This research also emphasises the importance of developing SMM in a team.

Suggested Citation

  • Chunjie Xiang & Yaobin Lu & Sumeet Gupta, 2013. "Knowledge sharing in information system development teams: examining the impact of shared mental model from a social capital theory perspective," Behaviour and Information Technology, Taylor & Francis Journals, vol. 32(10), pages 1024-1040, October.
    • Handle: RePEc:taf:tbitxx:v:32:y:2013:i:10:p:1024-1040
    DOI: 10.1080/0144929X.2012.745901
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