IDEAS home Printed from https://ideas.repec.org/a/taf/servic/v39y2019i5-6p403-419.html
   My bibliography  Save this article

Engaging employees for quality of life: mediation by psychological capital

Author

Listed:
  • Manish Gupta
  • Musarrat Shaheen
  • Manoj Das

Abstract

The objective of this study is to examine the mediating role of psychological capital (PsyCap) between work engagement and the six dimensions of quality of work life (QoWL). Data were collected from the employees working in the accident and emergency department of tertiary hospitals in India involved in rendering emergency healthcare services. Structural analysis showed that PsyCap fully mediates the relationship between work engagement and control at work and partially between work engagement and the other five dimensions of QoWL. These results augment broaden and build theory by explaining the role of PsyCap in channelizing the positive effect of work engagement to improve employees’ QoWL. Hospitals with the accident and emergency department are encouraged to recruit psychologically capable employees. Such employees can transfer the benefits of their personal resources and engagement to the quality of life at work and be less prone to burnout.

Suggested Citation

  • Manish Gupta & Musarrat Shaheen & Manoj Das, 2019. "Engaging employees for quality of life: mediation by psychological capital," The Service Industries Journal, Taylor & Francis Journals, vol. 39(5-6), pages 403-419, April.
    • Handle: RePEc:taf:servic:v:39:y:2019:i:5-6:p:403-419
    DOI: 10.1080/02642069.2018.1462799
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/02642069.2018.1462799
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/02642069.2018.1462799?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Huseyin Arasli & Hasan Evrim Arici & Ezel Kole, 2020. "Constructive Leadership and Employee Innovative Behaviors: A Serial Mediation Model," Sustainability, MDPI, vol. 12(7), pages 1-17, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:servic:v:39:y:2019:i:5-6:p:403-419. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/FSIJ20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.