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Relations between technological and non-technological innovations in the service sector

Author

Listed:
  • Jennifer González-Blanco
  • José Luis Coca-Pérez
  • Manuel Guisado-González

Abstract

In the economic literature, there is a debate on whether technological and non-technological innovations share the same determinants. As a result of this debate, two opposing views have emerged: the distinctive view argues that the determinants of both technologies are different; on the contrary, the integrative view considers that both types of technologies share determinants. The main objective that we pursue in this study is to test which of the two views is prevalent in the service sector of the Spanish economy. Analyses were performed using data from Spanish Technological Innovation Panel for the period 2008–2012. To perform hypothesis tests, the approach of complementarity was used. Our findings indicate that neither of the two approaches has been fully accredited, although the distinctive view is more prevalent. However, this radiography of relations tells us that companies can achieve further increases in productivity if technological innovation and non-technological innovation are implemented simultaneously.

Suggested Citation

  • Jennifer González-Blanco & José Luis Coca-Pérez & Manuel Guisado-González, 2019. "Relations between technological and non-technological innovations in the service sector," The Service Industries Journal, Taylor & Francis Journals, vol. 39(2), pages 134-153, January.
    • Handle: RePEc:taf:servic:v:39:y:2019:i:2:p:134-153
    DOI: 10.1080/02642069.2018.1474876
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    Citations

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    Cited by:

    1. Xuhua Hu & Bertha Ada Danso & Isaac Adjei Mensah & Michael Addai, 2020. "Does Innovation Type Influence Firm Performance? A Dilemma of Star-Rated Hotels in Ghana," Sustainability, MDPI, vol. 12(23), pages 1-27, November.
    2. Bing Feng & Kaiyang Sun & Min Chen & Tao Gao, 2020. "The Impact of Core Technological Capabilities of High-Tech Industry on Sustainable Competitive Advantage," Sustainability, MDPI, vol. 12(7), pages 1-15, April.
    3. repec:hig:wpaper:100sti2019 is not listed on IDEAS
    4. Jennifer González-Blanco & Mercedes Vila-Alonso & Manuel Guisado-González, 2019. "Public Support Agencies for Innovation in Multilevel Governance Systems: Exploring the Existence of Signs of Complementarity and Substitution," Sustainability, MDPI, vol. 11(20), pages 1-16, October.
    5. Jianhua Zhang & Mohammad Shahidul Islam, 2020. "The Heterogeneous Impacts of R&D on Innovation in Services Sector: A Firm-Level Study of Developing ASEAN," Sustainability, MDPI, vol. 12(4), pages 1-22, February.

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