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‘Information communication technology’ innovation in a non-high technology sector: achieving competitive advantage in the shipping industry

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  • Efthimios Poulis
  • Konstantinos Poulis
  • Lawrence Dooley

Abstract

The global marketplace is resulting in an ever-increasing networked and digitalised landscape where organisations compete as integrated supply chains. This paper explores the impact that the digital networked environment has on the traditional shipping services industry. The research contribution has four aspects: (1) most research efforts focus on high technology sectors; this research emphasises the need for information communication technology (ICT) adoption in a non-high technology sector; (2) the research highlights the importance of ICT in achieving competitive advantage in the complex environment of shipping; (3) complexity principles are applied to the discussion on ICT; and (4) the link between ICT and the development of dynamic capabilities is created.

Suggested Citation

  • Efthimios Poulis & Konstantinos Poulis & Lawrence Dooley, 2013. "‘Information communication technology’ innovation in a non-high technology sector: achieving competitive advantage in the shipping industry," The Service Industries Journal, Taylor & Francis Journals, vol. 33(6), pages 594-608, May.
    • Handle: RePEc:taf:servic:v:33:y:2013:i:6:p:594-608
    DOI: 10.1080/02642069.2011.623776
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    Cited by:

    1. Dimitris Gavalas & Theodoros Syriopoulos & Efthimios Roumpis, 2022. "Digital adoption and efficiency in the maritime industry," Journal of Shipping and Trade, Springer, vol. 7(1), pages 1-22, December.
    2. Stipe Španja & Aleksandra Krajnović & Jurica Bosna, 2017. "Competitiveness And Business Strategies Of Shipping Companies," Poslovna izvrsnost/Business Excellence, Faculty of Economics and Business, University of Zagreb, vol. 11(1), pages 123-137.
    3. Markus Fruth & Frank Teuteberg, 2017. "Digitization in maritime logistics—What is there and what is missing?," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1411066-141, January.
    4. Jurrit M. Bergsma & Jeroen Pruyn & Geerten van de Kaa, 2021. "A Literature Evaluation of Systemic Challenges Affecting the European Maritime Energy Transition," Sustainability, MDPI, vol. 13(2), pages 1-17, January.

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