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An exploratory study of factors influencing expectations of government: considering expectation types

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  • Dukyun Hwang
  • Soonae Park

Abstract

This study focused on the factors that influence the level of expectations. In this study, three types of expectations were used: positive, normative, and ideal expectation. An empirical analysis is conducted to determine whether these factors have a significant impact on expectations. Influencing factors were derived based on the concept of each expectation type: satisfaction with previous policies and public services, trust in the government, and perception of the government’s responsibility for social issues. By analyzing survey data, we find that the influencing factors related to positive and normative expectations were statistically significant. However, the results pertaining to ideal expectations diverge from our initial hypothesis. These findings underscore the importance of specifying the expectation type and considering the primary influencing factors when incorporating expectation variables in research.

Suggested Citation

  • Dukyun Hwang & Soonae Park, 2023. "An exploratory study of factors influencing expectations of government: considering expectation types," International Review of Public Administration, Taylor & Francis Journals, vol. 28(2), pages 156-175, April.
    • Handle: RePEc:taf:rrpaxx:v:28:y:2023:i:2:p:156-175
    DOI: 10.1080/12294659.2023.2219474
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