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Public service motivation, job satisfaction, and the moderating effect of employment sector: a meta-analysis

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  • Naon Min
  • Namhoon Ki
  • Taewon Yoon

Abstract

Public service motivation (PSM) literature suggests that PSM has a positive effect on employees’ job satisfaction. Using meta-analysis, this study examines the aggregate effect of PSM on job satisfaction. In addition, this study investigates whether sector affiliation moderates the relationship between PSM and employee job satisfaction. Based on reported correlations between PSM and job satisfaction from 46 studies, this study finds compelling evidence for a positive relationship between PSM and job satisfaction. Furthermore, a subsequent analysis reveals that this relationship is stronger for individuals who work in the government sector.

Suggested Citation

  • Naon Min & Namhoon Ki & Taewon Yoon, 2021. "Public service motivation, job satisfaction, and the moderating effect of employment sector: a meta-analysis," International Review of Public Administration, Taylor & Francis Journals, vol. 26(2), pages 135-155, April.
  • Handle: RePEc:taf:rrpaxx:v:26:y:2021:i:2:p:135-155
    DOI: 10.1080/12294659.2020.1866272
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    Cited by:

    1. Natthaya Wongsuwan & Khahan Na-Nan, 2022. "Mediating Effects of Self-Efficacy, Resilience and Job Satisfaction on the Relationship between Person–Organisation Fit and Employee Work Adjustment," Sustainability, MDPI, vol. 14(18), pages 1-16, September.
    2. Tushar, Hasanuzzaman & Giao, Ha Nam Khanh, 2023. "How transformational leadership influences employees’ job-related outcomes through public service motivation: Does power distance orientation matter?," OSF Preprints avsnr, Center for Open Science.

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