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Understanding data professionals in the police: a qualitative study of system-level bureaucrats

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  • Isabelle Fest
  • Mirko Schäfer
  • José van Dijck
  • Albert Meijer

Abstract

Through the introduction of algorithmic systems into police organizations, a new employee emerged: the data professional. Contrary to street-level officers, little is known of the discretionary power of these system-level bureaucrats. Our qualitative research into the Netherlands Police provides a first empirical and theoretical understanding. The study shows that data professionals exert discretion and are aware of public values, but their value-sensitivity often does not translate into responsible practices. Data professionals use a variety of arguments to dissociate themselves from, or downplay, their responsibilities. We conclude that this distancing hampers the connection between the discretion and responsibility of data professionals.

Suggested Citation

  • Isabelle Fest & Mirko Schäfer & José van Dijck & Albert Meijer, 2023. "Understanding data professionals in the police: a qualitative study of system-level bureaucrats," Public Management Review, Taylor & Francis Journals, vol. 25(9), pages 1664-1684, September.
    • Handle: RePEc:taf:rpxmxx:v:25:y:2023:i:9:p:1664-1684
    DOI: 10.1080/14719037.2023.2222734
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