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Policy labs as arenas for boundary spanning: inside the digital transformation in Germany

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  • Julia Fleischer
  • Nora Carstens

Abstract

The recently adopted German Online Access Act triggered the creation of digitalization labs for designing digital services, bringing together federal, state, and local authorities; end-users; and private-sector actors. These labs provide opportunities for boundary spanning due to organizational field and lab features. Our comparative case studies on three digitalization labs show variations in boundary spanning and reveal lab members de-coupling from their parent organizations to a varying extent. We have concluded labs offer boundary spanning that supports safeguarding the legitimacy of innovative policy designs but also raise concerns over public accountability.

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  • Julia Fleischer & Nora Carstens, 2022. "Policy labs as arenas for boundary spanning: inside the digital transformation in Germany," Public Management Review, Taylor & Francis Journals, vol. 24(8), pages 1208-1225, August.
    • Handle: RePEc:taf:rpxmxx:v:24:y:2022:i:8:p:1208-1225
    DOI: 10.1080/14719037.2021.1893803
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