IDEAS home Printed from https://ideas.repec.org/a/taf/rpxmxx/v20y2018i6p923-948.html
   My bibliography  Save this article

Cultural change and perpetuation in organisations: evidence from an English emergency ambulance service

Author

Listed:
  • Paresh Wankhade
  • Geoffrey Heath
  • James Radcliffe

Abstract

Transforming cultures rather than changing structures is a favourite prescription for reforming health care organisations. We explore the relationship between cultures, performance measures, and organisational change by analysing the cultural characteristics of an English ambulance trust to understand how organisational culture is perpetuated. Internal and external factors that impact on culture change programmes, such as historical legacy and sub-cultural dynamics, are identified. The role and identity of ambulance personnel, the conflict between professional culture and managerial objectives, and the role of performance measurement were found to be significant issues which promoted resistance to enforced change and impeded planned management action.

Suggested Citation

  • Paresh Wankhade & Geoffrey Heath & James Radcliffe, 2018. "Cultural change and perpetuation in organisations: evidence from an English emergency ambulance service," Public Management Review, Taylor & Francis Journals, vol. 20(6), pages 923-948, June.
  • Handle: RePEc:taf:rpxmxx:v:20:y:2018:i:6:p:923-948
    DOI: 10.1080/14719037.2017.1382278
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14719037.2017.1382278
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/14719037.2017.1382278?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Matthew Joseph Brannan, 2024. "Between Status and Stigma: Ethnographies of Emergency Medical Services," Work, Employment & Society, British Sociological Association, vol. 38(2), pages 573-576, April.
    2. Andersson, Thomas & Gadolin, Christian, 2020. "Understanding institutional work through social interaction in highly institutionalized settings: Lessons from public healthcare organizations," Scandinavian Journal of Management, Elsevier, vol. 36(2).

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:rpxmxx:v:20:y:2018:i:6:p:923-948. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/rpxm .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.