IDEAS home Printed from https://ideas.repec.org/a/taf/rcitxx/v27y2024i2p305-322.html
   My bibliography  Save this article

Is social interaction a source or an inhibitor of tourism fatigue? A study during the COVID-19 trough period

Author

Listed:
  • Zhifei Li
  • Hailian Qiu
  • Jiawei Zhao
  • Minglong Li

Abstract

This research examined the influence of social interactions on tourism fatigue and tourist satisfaction, considering the conditional factors during the trough period of the COVID-19 pandemic. Based on conservation of resources theory and dynamic models of stress and sustained attention, a theoretical model for investigating the relationships among social interactions, tourism fatigue, empathy and tourist satisfaction was proposed. The model was confirmed by two studies with a mixed-method approach, including a survey and a follow-up complementary in-depth interview analysis. The findings indicate that tourists’ friendly interactions with unacquainted tourists can significantly reduce tourism fatigue, that affective fatigue and cognitive fatigue partially mediated the relationship between interaction with unacquainted tourists and tourist satisfaction, and that empathy moderated the effect of interaction with familiar companions on tourism fatigue. This study is the first to consider the role of tourism fatigue in the relationship between social interactions and tourist satisfaction and enriches tourist behaviour research during the COVID-19 trough period.

Suggested Citation

  • Zhifei Li & Hailian Qiu & Jiawei Zhao & Minglong Li, 2024. "Is social interaction a source or an inhibitor of tourism fatigue? A study during the COVID-19 trough period," Current Issues in Tourism, Taylor & Francis Journals, vol. 27(2), pages 305-322, January.
    • Handle: RePEc:taf:rcitxx:v:27:y:2024:i:2:p:305-322
    DOI: 10.1080/13683500.2023.2166469
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/13683500.2023.2166469
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/13683500.2023.2166469?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:rcitxx:v:27:y:2024:i:2:p:305-322. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/rcit .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.