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Tourism and Hospitality industry resilience during the Covid-19 pandemic: Evidence from England

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  • Nikos Ntounis
  • Cathy Parker
  • Heather Skinner
  • Chloe Steadman
  • Gary Warnaby

Abstract

The tourism and hospitality industries have been particularly impacted by the Covid-19 pandemic, with widespread closures and later re-opening times than other areas of economic activity. However, little is known about the resilience of these industries in light of the current pandemic, within the context of English towns. This paper surveys businesses dependent on tourism located in English towns, to explore perceptions of resilience in this crisis context. We consider the nuances involved in resilience to disturbances such as Covid-19, revealing the temporal dimensions of resilience. Moreover, we identify influences informing differing resilience levels within and between industries. The paper also contributes a novel Business Resilience Composite Score, which enables academics, practitioners and policy-makers to draw comparisons between tourism and hospitality industry resilience and other economic activity in urban locations.

Suggested Citation

  • Nikos Ntounis & Cathy Parker & Heather Skinner & Chloe Steadman & Gary Warnaby, 2022. "Tourism and Hospitality industry resilience during the Covid-19 pandemic: Evidence from England," Current Issues in Tourism, Taylor & Francis Journals, vol. 25(1), pages 46-59, January.
    • Handle: RePEc:taf:rcitxx:v:25:y:2022:i:1:p:46-59
    DOI: 10.1080/13683500.2021.1883556
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    Cited by:

    1. Eloy Gil-Cordero & Pablo Ledesma-Chaves & Jaime Ortega-Gutierrez & Heesup Han, 2023. "Organizational value and participatory leadership for sustaining the competitive advantages of hospitality and tourism companies," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-17, December.
    2. Glykeria Myrovali & Maria Morfoulaki & Thomai Mpaltzi, 2023. "Can Destination Cards Help to Shape Areas’ Sustainability?," Sustainability, MDPI, vol. 15(11), pages 1-18, May.
    3. Gorji, Mohammad-Ali & Shetab-Boushehri, Seyyed-Nader & Akbarzadeh, Meisam, 2023. "Evaluation and improvement of the resilience of a transportation system against epidemic diseases: A system dynamics approach," Transport Policy, Elsevier, vol. 133(C), pages 27-44.
    4. Kristýna Tuzová & Antonín Vaishar & Milada Šťastná & Martina Urbanová, 2023. "The Impacts of COVID-19 on the Visitor Attendance of Cultural and Natural Heritage: A Case Study of the South Moravian Region," Sustainability, MDPI, vol. 15(19), pages 1-20, September.
    5. Hao Wang & Tao Zhang & Xi Wang & Jiansong Zheng, 2024. "Relationship between Occupational Pension, Corporate Social Responsibility (CSR), and Organizational Resilience: A Study on Listed Chinese Companies," Risks, MDPI, vol. 12(4), pages 1-31, April.

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