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How do social media-facilitated crowdsourcing and knowledge integration affect new product development? SME agile initiatives

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  • Muhammad Dharma Tuah Putra Nasution
  • Pipit Buana Sari
  • Henry Aspan
  • Yossie Rossanty
  • Irawan
  • Hernawaty

Abstract

Crowdsourcing, which is a relatively new phenomenon, offers a variety of potential marketing initiatives for the future expansion of SMEs. The aim of this study is to analyze the impact of social media-facilitated crowdsourcing on the capability to integrate knowledge, which ultimately results in the development of new products. This study utilizes a quantitative-deductive approach. There were a total of 217 valid responses from owners and managers of SMEs who completed the questionnaire. The data was then analyzed using PLS. The evaluation of a quantitative model has revealed that the capability of social media-facilitated crowdsourcing has an impact on the knowledge integration capabilities of small and medium-scale enterprises (SMEs) and their initiatives for new product development. The authors also discuss additional empirical findings in the discussion section. The study has a few limitations that should be taken into account in future research. The study contributes to enriching the literature by providing empirical results that are rooted in knowledge-based views and practical lenses.

Suggested Citation

  • Muhammad Dharma Tuah Putra Nasution & Pipit Buana Sari & Henry Aspan & Yossie Rossanty & Irawan & Hernawaty, 2023. "How do social media-facilitated crowdsourcing and knowledge integration affect new product development? SME agile initiatives," Cogent Business & Management, Taylor & Francis Journals, vol. 10(3), pages 2265093-226, December.
  • Handle: RePEc:taf:oabmxx:v:10:y:2023:i:3:p:2265093
    DOI: 10.1080/23311975.2023.2265093
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