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Transient analysis of an M/M/c queuing system with balking and retention of reneging customers

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  • Rakesh Kumar
  • Sapana Sharma

Abstract

In this paper, we study an infinite capacity multi-server Markovian queuing system with balking and retention of reneging customers. The transient analysis of the model is performed. The probability generating function technique along with Bessel function properties is used to derive the time-dependent state probabilities explicitly.

Suggested Citation

  • Rakesh Kumar & Sapana Sharma, 2018. "Transient analysis of an M/M/c queuing system with balking and retention of reneging customers," Communications in Statistics - Theory and Methods, Taylor & Francis Journals, vol. 47(6), pages 1318-1327, March.
  • Handle: RePEc:taf:lstaxx:v:47:y:2018:i:6:p:1318-1327
    DOI: 10.1080/03610926.2017.1319485
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    Cited by:

    1. Gabi Hanukov & Michael Hassoun & Oren Musicant, 2021. "On the Benefits of Providing Timely Information in Ticket Queues with Balking and Calling Times," Mathematics, MDPI, vol. 9(21), pages 1-16, October.
    2. V., Saravanan & V., Poongothai & P., Godhandaraman, 2023. "Performance analysis of a multi server retrial queueing system with unreliable server, discouragement and vacation model," Mathematics and Computers in Simulation (MATCOM), Elsevier, vol. 214(C), pages 204-226.
    3. Jahani, Hamed & Chaleshtori, Amir Eshaghi & Khaksar, Seyed Mohammad Sadegh & Aghaie, Abdollah & Sheu, Jiuh-Biing, 2022. "COVID-19 vaccine distribution planning using a congested queuing system—A real case from Australia," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 163(C).

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