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Using Situated Interviews to Engage Frail Older People in the Co-production of Improved Emergency Healthcare

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  • Victoria Cluley
  • Nicola Gale
  • Zoe Radnor

Abstract

Including frail older people in the development and improvement of healthcare is a topical issue and co-production represents a common approach. How to practice co-production effectively, however, remains challenging, particularly when including vulnerable populations. This paper provides methodological highlights from a project designed to improve care pathways for frail older people. The project applied a co-constructive approach to co-production using situated interviews. We make four recommendations for practice and two linked conclusions – that situated interviews represent a flexible and accessible method for engaging vulnerable populations and that conceptual clarity is essential to the delivery of effective co-production.

Suggested Citation

  • Victoria Cluley & Nicola Gale & Zoe Radnor, 2021. "Using Situated Interviews to Engage Frail Older People in the Co-production of Improved Emergency Healthcare," International Journal of Public Administration, Taylor & Francis Journals, vol. 44(9), pages 767-777, July.
    • Handle: RePEc:taf:lpadxx:v:44:y:2021:i:9:p:767-777
    DOI: 10.1080/01900692.2021.1912088
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