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At the crossroads: Future directions in trust research

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  • Reinhard Bachmann

Abstract

This forum paper is intended to stimulate a debate on a fundamental conceptual issue in trust research. It argues that the dominant stream of literature focuses too much on the micro level of trust building processes and hence promotes a reductionist understanding of the phenomenon. In future trust research, it is suggested to place considerably more emphasis on the ‘constitutive’ embeddedness of actors’ behaviour in the institutional environment. The latter is shown to be conducive to overcoming the limitations of current mainstream trust research and to developing new insights into the role and functioning of trust in modern business systems.

Suggested Citation

  • Reinhard Bachmann, 2011. "At the crossroads: Future directions in trust research," Journal of Trust Research, Taylor & Francis Journals, vol. 1(2), pages 203-213, June.
    • Handle: RePEc:taf:jtrust:v:1:y:2011:i:2:p:203-213
    DOI: 10.1080/21515581.2011.603513
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    Cited by:

    1. Jacco L. Wielhouwer, 2015. "The public cost of broken trust: Spillover effects of financial reporting irregularities," Journal of Trust Research, Taylor & Francis Journals, vol. 5(2), pages 132-152, October.
    2. Martin Mathews & Peter Stokes, 2013. "The creation of trust: the interplay of rationality, institutions and exchange," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 25(9-10), pages 845-866, December.
    3. Immacolata Di Napoli & Pasquale Dolce & Caterina Arcidiacono, 2019. "Community Trust: A Social Indicator Related to Community Engagement," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 145(2), pages 551-579, September.
    4. Victoria Westbrooke & Xiaomeng Lucock & Isobel Greenhalgh, 2023. "Drone Use in On-Farm Environmental Compliance: An Investigation of Regulators’ Perspectives," Sustainability, MDPI, vol. 15(3), pages 1-15, January.
    5. Latusek, Dominika & Vlaar, Paul W.L., 2018. "Uncertainty in interorganizational collaboration and the dynamics of trust: A qualitative study," European Management Journal, Elsevier, vol. 36(1), pages 12-27.
    6. Martin Mathews, 2017. "Gift giving, reciprocity and the creation of trust," Journal of Trust Research, Taylor & Francis Journals, vol. 7(1), pages 90-106, January.
    7. James K. C. Chen & Thitima Sriphon, 2022. "Authentic Leadership, Trust, and Social Exchange Relationships under the Influence of Leader Behavior," Sustainability, MDPI, vol. 14(10), pages 1-32, May.
    8. James K.C. Chen & Thitima Sriphon, 2022. "The Relationships among Authentic Leadership, Social Exchange Relationships, and Trust in Organizations during COVID-19 Pandemic," Advances in Decision Sciences, Asia University, Taiwan, vol. 26(1), pages 31-68, March.
    9. Joachim Åström, 2020. "Participatory Urban Planning: What Would Make Planners Trust the Citizens?," Urban Planning, Cogitatio Press, vol. 5(2), pages 84-93.
    10. Xiaomeng Lucock & Victoria Westbrooke, 2021. "Trusting in the “Eye in the Sky”? Farmers’ and Auditors’ Perceptions of Drone Use in Environmental Auditing," Sustainability, MDPI, vol. 13(23), pages 1-20, November.
    11. Kirsti Malkamäki & Esa Hiltunen & Eeva Aromaa, 2021. "The Role of Trust in the Strategic Management Process: A Case Study of Finnish Grocery Retail Company Kesko Ltd," South Asian Journal of Business and Management Cases, , vol. 10(1), pages 21-34, April.
    12. Gentjan ÇERA & Maksim MEÇO & Edmond ÇERA & Sadik MALOKU, 2019. "The Effect Of Institutional Constraints And Business Network On Trust In Government: An Institutional Perspective," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2019(33), pages 6-19, December.
    13. Dejun Kong, 2013. "Intercultural Experience as an Impediment of Trust: Examining the Impact of Intercultural Experience and Social Trust Culture on Institutional Trust in Government," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 113(3), pages 847-858, September.

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