Can electoral management bodies expand the pool of registered voters? Examining the effects of face-to-face, remote, traditional, and social media outreach

Electoral management bodies have a responsibility to ensure voters have equitable access to the election process, starting with providing information to successfully navigate it. In this article, we assess the educative effects of different modes of election official voter education on completing the voter registration process. We use surveys of voter education activities submitted by the state of Florida’s 67 County local election officials (LEOs) in the United States to evaluate their impact on new voter registrations between 2014 and 2018. We also use a dataset of Florida election officials’ monthly Facebook activity during the 2020 election to examine the relationship between content-specific social media posts and new voter registrations, and usage of Florida’s online voter registration (OVR) portal. We find that traditional media, specifically newspaper ads, and face-to-face outreach – visits to local communities, and training for third-party voter registration drives – increase new registrations. We also find that sharing Facebook posts about voter registration specifically during the 2020 election cycle increased new registrations and usage of Florida’s OVR system. Our findings have important implications about the breadth of tools electoral management bodies across the world have to inform voters, and how they can use them to facilitate voter access.