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SRCMIMM: the software requirements change management and implementation maturity model in the domain of global software development industry

Author

Listed:
  • Muhammad Azeem Akbar

    (Lappeenranta University of Technology)

  • Arif Ali Khan

    (University of Oulu)

  • Sajjad Mahmood

    (King Fahd University of Petroleum and Minerals)

  • Alok Mishra

    (Molde University College-Specialized University in Logistics
    Atilim University)

Abstract

The software industry has widely adopted global software development (GSD) to gain economic benefits. Organizations that engage in GSD face various challenges, the majority being associated with requirements change management (RCM). The key motive of this study is to develop a requirement change management and implementation maturity model (SRCMIMM) for the GSD industry that could help the practitioners to assess and manage their RCM activities. A systematic literature review and questionnaire survey approach are used to identify and validate the critical success factors (CSFs), critical challenges (CCHs), and the related best practices of the RCM process. The investigated CSFs and CCHs are classified into five maturity levels based on the concepts of the existing maturity models in other domains, practitioners’ feedback, and academic research. Every maturity level comprises different CSFs and CCHs that can help assess and manage a firm's RCM capability. To evaluate the effectiveness of the proposed model, four case studies are conducted in different GSD firms. The SRCMIMM has been developed to assist GSD organizations in improving their RCM process in efficiency and effectiveness.

Suggested Citation

  • Muhammad Azeem Akbar & Arif Ali Khan & Sajjad Mahmood & Alok Mishra, 2023. "SRCMIMM: the software requirements change management and implementation maturity model in the domain of global software development industry," Information Technology and Management, Springer, vol. 24(3), pages 195-219, September.
    • Handle: RePEc:spr:infotm:v:24:y:2023:i:3:d:10.1007_s10799-022-00364-w
    DOI: 10.1007/s10799-022-00364-w
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    References listed on IDEAS

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    1. Jo Hanisch & Brian Corbitt, 2007. "Impediments to requirements engineering during global software development," European Journal of Information Systems, Taylor & Francis Journals, vol. 16(6), pages 793-805, December.
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