IDEAS home Printed from https://ideas.repec.org/a/spr/elcore/v24y2024i1d10.1007_s10660-022-09577-1.html
   My bibliography  Save this article

Mobile payment adoption in the time of the COVID-19 pandemic

Author

Listed:
  • Anas Ali Al-Qudah

    (Liwa College of Technology)

  • Manaf Al-Okaily

    (Jadara University)

  • Gssan Alqudah

    (Al Balqa Applied University)

  • Anas Ghazlat

    (Arab Open University)

Abstract

Current situation in COVID-19 pandemic as well as the significant digital transformation, where the whole world is being forced to participate, are lead for a wide acceptance to use the mobile payments. The main objective for the current study is to focus on analysing the primary variable “intention to use” through the Apple Wallet mobile payment system “apple wallet app” in United Arab Emirates (UAE), in addition to defining a context and evaluating the various antecedents of its use. The main variables that addressed by the current study are ability to use (skilfulness), perceived usefulness, convenience of the system, perceived risk and the primary variable that mentioned before was intention to use. To conduct the study, we invited 422 respondents to an online survey, and we have used a structural equation modelling analysis. The results indicate that mobile user skilfulness is the variable that most influences the intention to use the proposed payment system, followed by perceived usefulness and convenience of the system, while the perceived risk has a weak negative relationship with intention to use mobile payment via apple wallet app in the light of high Cybersecurity Index in the UAE.

Suggested Citation

  • Anas Ali Al-Qudah & Manaf Al-Okaily & Gssan Alqudah & Anas Ghazlat, 2024. "Mobile payment adoption in the time of the COVID-19 pandemic," Electronic Commerce Research, Springer, vol. 24(1), pages 427-451, March.
    • Handle: RePEc:spr:elcore:v:24:y:2024:i:1:d:10.1007_s10660-022-09577-1
    DOI: 10.1007/s10660-022-09577-1
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10660-022-09577-1
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10660-022-09577-1?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:elcore:v:24:y:2024:i:1:d:10.1007_s10660-022-09577-1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.