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KYC Optimization Using Distributed Ledger Technology

Author

Listed:
  • José Parra Moyano

    (University of Zurich)

  • Omri Ross

    (University of Copenhagen)

Abstract

The know-your-customer (KYC) due diligence process is outdated and generates costs of up to USD 500 million per year per bank. The authors propose a new system, based on distributed ledger technology (DLT), that reduces the costs of the core KYC verification process for financial institutions and improves the customer experience. In the proposed system, the core KYC verification process is only conducted once for each customer, regardless of the number of financial institutions with which that customer intends to work. Thanks to DLT, the result of the core KYC verification can be securely shared by customers with all the financial institutions that they intend to work with. This system allows for efficiency gains, cost reduction, improved customer experience, and increased transparency throughout the process of onboarding a customer.

Suggested Citation

  • José Parra Moyano & Omri Ross, 2017. "KYC Optimization Using Distributed Ledger Technology," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 59(6), pages 411-423, December.
    • Handle: RePEc:spr:binfse:v:59:y:2017:i:6:d:10.1007_s12599-017-0504-2
    DOI: 10.1007/s12599-017-0504-2
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    References listed on IDEAS

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    1. Peters, Gareth W. & Panayi, Efstathios & Chapelley, Ariane, 2015. "Trends in cryptocurrencies and blockchain technologies: a monetary theory and regulation perspective," Journal of Financial Perspectives, EY Global FS Institute, vol. 3(3), pages 92-113.
    2. Benjamin Egelund-Müller & Martin Elsman & Fritz Henglein & Omri Ross, 2017. "Automated Execution of Financial Contracts on Blockchains," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 59(6), pages 457-467, December.
    3. Arner, Douglas W & Barberis, Janos & Buckley, Ross P, 2016. "The Emergence of RegTech 2.0: From Know Your Customer to Know Your Data," Journal of Financial Transformation, Capco Institute, vol. 44, pages 79-86.
    4. Robert Arasa, 2015. "Determinants of Know Your Customer (KYC) Compliance among Commercial Banks in Kenya," Journal of Economics and Behavioral Studies, AMH International, vol. 7(2), pages 162-175.
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    Cited by:

    1. Christian Sillaber & Bernhard Waltl & Horst Treiblmaier & Ulrich Gallersdörfer & Michael Felderer, 2021. "Laying the foundation for smart contract development: an integrated engineering process model," Information Systems and e-Business Management, Springer, vol. 19(3), pages 863-882, September.
    2. Kowalski, Michał & Lee, Zach W.Y. & Chan, Tommy K.H., 2021. "Blockchain technology and trust relationships in trade finance," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    3. John R. J. Thompson & Longlong Feng & R. Mark Reesor & Chuck Grace, 2021. "Know Your Clients’ Behaviours: A Cluster Analysis of Financial Transactions," JRFM, MDPI, vol. 14(2), pages 1-29, January.
    4. Lin, Jyh-Horng & Li, Xuelian & Lin, Panpan, 2022. "Could we rely on credit swap hedging as a substitute for insurer blockchain technology involvement?," International Review of Economics & Finance, Elsevier, vol. 80(C), pages 266-281.
    5. Nadine Kathrin Ostern, 2020. "Blockchain in the IS research discipline: a discussion of terminology and concepts," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(2), pages 195-210, June.
    6. Benjamin Egelund-Müller & Martin Elsman & Fritz Henglein & Omri Ross, 2017. "Automated Execution of Financial Contracts on Blockchains," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 59(6), pages 457-467, December.
    7. Vincent Schlatt & Johannes Sedlmeir & Simon Feulner & Nils Urbach, 2021. "Designing a Framework for Digital KYC Processes Built on Blockchain-Based Self-Sovereign Identity," Papers 2112.01237, arXiv.org.
    8. Roger Clarke, 2022. "Research opportunities in the regulatory aspects of electronic markets," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 179-200, March.
    9. Nadine Kathrin Ostern & Johannes Riedel, 2021. "Know-Your-Customer (KYC) Requirements for Initial Coin Offerings," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(5), pages 551-567, October.

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