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Managing Conflicts Between Employees: Managers’ Informal Third-Party Strategies

Author

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  • Ivanka Mihaylova

    (Faculty of Economics and Business Administration, Sofia University St Kliment Ohridski)

Abstract

Managers often intervene in conflicts between employees. Their interventions are considered emergent or informal in order to be distinguished from the formal (professional) third parties. The paper examines the roles that managers play as informal third parties in subordinates' conflicts. Various intervention strategies are reviewed. The applications of some managerial interventions are evaluated and discussed.

Suggested Citation

  • Ivanka Mihaylova, 2020. "Managing Conflicts Between Employees: Managers’ Informal Third-Party Strategies," Yearbook of the Faculty of Economics and Business Administration, Sofia University, Faculty of Economics and Business Administration, Sofia University St Kliment Ohridski - Bulgaria, vol. 18(1), pages 231-246, July.
    • Handle: RePEc:sko:yrbook:v:18:y:2020:i:1:p:231-246
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