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Education Quality Perception By Higher Education Institution Students: Empirical Findings

Author

Listed:
  • Lev Fishman

    (Samara state pedagogical university)

  • Olga Tsibina

    (Samara state pedagogical university)

Abstract

This paper presents certain findings of empirical study of students? perception of the education services quality in higher education institutions; it is shown that the majority of education services production quality parameters are irrelevant for students and might not lead to increasing the services quality as perceived by students. In other words virtually irrelevant for students is a whole range of education services quality characteristics, researchers and government oversight authorities in the education sphere pay special attention to.

Suggested Citation

  • Lev Fishman & Olga Tsibina, 2017. "Education Quality Perception By Higher Education Institution Students: Empirical Findings," International Journal of Teaching and Education, International Institute of Social and Economic Sciences, vol. 5(2), pages 22-31, October.
    • Handle: RePEc:sek:jijote:v:5:y:2017:i:2:p:22-31
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    More about this item

    Keywords

    education services; education services quality; quality of higher education;
    All these keywords.

    JEL classification:

    • A23 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Graduate

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