How Tractors Traders See The Romanian Quality Management System
AbstractFor the last four years the Romanian market of tractors is in constant decline. In the next 10 years, to reach the level of the European Union endowment with tractors, we should absorb 30,000 units. But currently the market absorbs only 3,000 tractors. That would take about 100 years to reach the current level of the EU endowment.. The survey results conducted from May to October 2009 shows that only 45.5% of the analyzed companies have a certified quality management system and all have less than 100 employees. In 2008, the average profit margin for tractors retailers was 8.5%. Another interesting result of the study presented in this article shows that exists a direct link between the business relationship with suppliers and the attitude of the customers.
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Bibliographic InfoArticle provided by "Stefan cel Mare" University of Suceava, Romania, Faculty of Economics and Public Administration in its journal The Annals of the "Stefan cel Mare" University of Suceava. Fascicle of The Faculty of Economics and Public Administration.
Volume (Year): 10 (2010)
Issue (Month): 1(11) (June)
quality management; certification; tractor’s market; turnover; profit; relationships between partners;
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