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Technological Innovations in Data Collection: Acceptance, Data Quality and Costs

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  • Edith de Leeuw
  • William Nicholls II

Abstract

Whether computer assisted data collection methods should be used for survey data collection is no longer an issue. Most professional research organizations, commercial, government and academic, are adopting these new methods with enthusiasm. Computer assisted telephone interviewing (CATI) is most prevalent, and computer assisted personal interviewing (CAPI) is rapidly gaining in popularity. Also, new forms of electronic reporting of data using computers, telephones and voice recognition technology are emerging. This paper begins with a taxonomy of current computer assisted data collection methods. It then reviews conceptual and theoretical arguments and empirical evidence on such topics as: (1) respondents and interviewer acceptance of new techniques, (2) effect of computer assisted interviewing on data quality, (3) consequences for survey costs and (4) centralized vs. decentralized deployment of CATI.

Suggested Citation

  • Edith de Leeuw & William Nicholls II, 1996. "Technological Innovations in Data Collection: Acceptance, Data Quality and Costs," Sociological Research Online, , vol. 1(4), pages 23-37, December.
    • Handle: RePEc:sae:socres:v:1:y:1996:i:4:p:23-37
    DOI: 10.5153/sro.50
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    References listed on IDEAS

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    1. James Poterba, 1991. "Proceedings of a Conference on the Tax Exempt Bond Market," NBER Books, National Bureau of Economic Research, Inc, number pote91-1, March.
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    Cited by:

    1. Amy A W Tan & Bauke de Vries & Harry J P Timmermans, 2006. "Using a Stereo Panoramic Interactive Navigation System to Measure Pedestrian Activity Scheduling Behaviour: A Test of Validity," Environment and Planning B, , vol. 33(4), pages 541-557, August.
    2. Jörg-Peter Schräpler & Jürgen Schupp & Gert G. Wagner, 2006. "Changing from PAPI to CAPI: A Longitudinal Study of Mode-Effects Based on an Experimental Design," Discussion Papers of DIW Berlin 593, DIW Berlin, German Institute for Economic Research.
    3. Schräpler, Jörg-Peter & Schupp, Jürgen & Wagner, Gert G., 2010. "Changing from PAPI to CAPI: Introducing CAPI in a Longitudinal Study," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 26(2), pages 239-269.
    4. Caeyers, Bet & Chalmers, Neil & De Weerdt, Joachim, 2012. "Improving consumption measurement and other survey data through CAPI: Evidence from a randomized experiment," Journal of Development Economics, Elsevier, vol. 98(1), pages 19-33.
    5. N/A, 2004. "Christine Hine (2004) ‘Social Research Methods and the Internet: A Thematic Review’," Sociological Research Online, , vol. 9(2), pages 110-116, May.
    6. Jesse W.J. Weltevreden & Ton Van Rietbergen, 2007. "E‐Shopping Versus City Centre Shopping: The Role Of Perceived City Centre Attractiveness," Tijdschrift voor Economische en Sociale Geografie, Royal Dutch Geographical Society KNAG, vol. 98(1), pages 68-85, February.
    7. Fermina Rojo Perez & Gloria Fernandez-Mayoralas Fernandez & Enrique Pozo Rivera & Jose Manuel Rojo Abuin, 2001. "Ageing in Place: Predictors of the Residential Satisfaction of Elderly," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 54(2), pages 173-208, May.

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