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Resistance to change during uncertainty-perspective of Covid-19: An empirical investigation into resistance management in the healthcare organizations

Author

Listed:
  • Ali Ahmad

    (University of the West of Scotland, UK)

  • Dababrata Chowdhury

    (University of Suffolk, UK)

Abstract

Resistance to change is widely recognized as the main reason forfailure whenit comes to any kind of change initiative. Despite its importance, there is still rather limited knowledge concerning the factors that trigger this behaviorinthe workplace. The primary purpose of this research study is to uncover the reason behind the resistance to change during uncertainty (perspective of covid-19). A mixed methodologyapproach was used in this research study to identify the factors that facilitate resistance management in healthcare organizations in Bangladesh. Data collection was semi-structured interviews with purposive sampling to select respondents which included top executives, human resource managers, CEOs,and line managers. To create themes and sub-themes computer software NVIVO has been used and 10 total interviews were recorded by the software. Clustered probability sampling method has been carried out for the questionnaire survey and analyzedthe data with computer software SPSS. The results show that effective communication reduces the intensity of resistance in healthcare organizations.The study also revealed that resistance to change often helps to explore alternative perspectives.

Suggested Citation

  • Ali Ahmad & Dababrata Chowdhury, 2021. "Resistance to change during uncertainty-perspective of Covid-19: An empirical investigation into resistance management in the healthcare organizations," Review of Applied Socio-Economic Research, Pro Global Science Association, vol. 22(2), pages 05-20, December.
    • Handle: RePEc:rse:wpaper:v:22:y:2021:i:2:p:05-20
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    More about this item

    Keywords

    change; communication; covid-19; healthcare; resistance to change; uncertainty;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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