IDEAS home Printed from https://ideas.repec.org/a/rom/terumm/v4y2009i13p165-176.html
   My bibliography  Save this article

Improving Urban Management Through E-Government Services: The Romanian Experience

Author

Listed:
  • Ion PLUMB

    (Department of Management, Academy of Economic Studies)

  • Andreea ZAMFIR

    (Department of Management, Academy of Economic Studies Piata Romana 6, Bucharest, Romania)

Abstract

The paper outlines the role of e-Government services within the process of improving urban management and the conceptual framework for measuring the e-Government services development. Furthermore, the progress on e-Government services in Romania is analyzed with a view to compare it with the sophistication stage achieved within the European Union. The findings of this study reveal that e-Government services are key tools for improving urban management and a higher level of e-Government services development is needed in order to transform the interactions between public administration and citizens/businesses. The study was carried out by combining a wide variety of sources, such as reports, regulations, and the national experience in developing e-Government services. Our conclusion justifies the effort invested in developing e-Government services and also has relevance for policy making in a very sensitive sector like the urban management. The methodology and the results reported in this research may be helpful for the specialists within the system in order to better address the inherent problems encountered in developing the e-Government services.

Suggested Citation

  • Ion PLUMB & Andreea ZAMFIR, 2009. "Improving Urban Management Through E-Government Services: The Romanian Experience," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 4(4(13)), pages 165-176, November.
    • Handle: RePEc:rom:terumm:v:4:y:2009:i:13:p:165-176
    as

    Download full text from publisher

    File URL: https://um.ase.ro/no13/11.pdf
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Monica-Daniela TESU (PASCULESCU), 2012. "Public Administration’S Management: Challenges And Possible Solutions," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 2(1), pages 53-62, March.
    2. repec:rom:campco:v:7:y:2011:i:1:p:193-204 is not listed on IDEAS
    3. Monica Daniela TESU (PASCULESCU), 2011. "Reforming The Public Administration Through E-Government: A Regional Approach," Proceedings of Administration and Public Management International Conference, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(1), pages 193-204, June.
    4. Ana-Maria-Viorica MITRACHE & Madalina-Gabriela NECEA, 2013. "The Role Of Information And Communication Technology In The Development Of Leisure Services," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 3(2), pages 43-60, June.

    More about this item

    Keywords

    urban management; e-Government services; sophistication stage; Romania.;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • O21 - Economic Development, Innovation, Technological Change, and Growth - - Development Planning and Policy - - - Planning Models; Planning Policy
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rom:terumm:v:4:y:2009:i:13:p:165-176. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Colesca Sofia (email available below). General contact details of provider: https://edirc.repec.org/data/ccasero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.