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The Relation between Accountability and the Climate of Service in Israeli Public organisations

Author

Listed:
  • Yehuda ELIYA

    (West University of Timisoara)

  • Nicolae BIBU

    (West University of Timisoara)

Abstract

The paper discusses the findings of a doctoral research project about the relation between accountability and the climate of service in Israeli public organizations. It used a quantitative approach and targeted a number of 2798 respondents. The research population included managers and employees from six public organizations from Israel in autumn 2018l. The final sample comprised 1036 valid questionnaires. The four hypothesis related to the topic were validated, and a positive correlation was found between accountability and service climate. It should be noted that the organization's general accountability showed weak correlation with service climate. The conclusions point out that accountability of public organizations and of their employees is perceived as an important factor for enhancing the service climate in the public organizations, for increasing the citizen's confidence and creating public system fairness.

Suggested Citation

  • Yehuda ELIYA & Nicolae BIBU, 2019. "The Relation between Accountability and the Climate of Service in Israeli Public organisations," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 20(1), pages 30-51, March.
    • Handle: RePEc:rom:rmcimn:v:20:y:2019:i:1:p:30-51
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    File URL: https://www.rmci.ase.ro/no20vol1/03.pdf
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    References listed on IDEAS

    as
    1. Anthony M. Bertelli & Sven E. Feldmann, 2006. "Structural Reform Litigation," Journal of Theoretical Politics, , vol. 18(2), pages 159-183, April.
    2. Nicolae BIBU & Bashir GHANIM, 2018. "Accountability, Taking Responsibility and Protection of Minorities and their Influence on the Police Organization Performance," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 19(3), pages 298-305, July.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    public organization; accountability; climate of service; Israel; citizen.;
    All these keywords.

    JEL classification:

    • G20 - Financial Economics - - Financial Institutions and Services - - - General
    • G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation
    • G29 - Financial Economics - - Financial Institutions and Services - - - Other

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