Measuring the Impact of Quality Improvement in a Software Company
AbstractThe quality issue is not only a matter of developing and implementing a quality system. It mandatory this system to function precisely on a long term basis. The evaluation of quality impact as a consequence of its improvement is a scary thing the quality specialists prefer to be apart due to its complexity. That’s the reason why the article emphasize on: the need and justification of quality impact evaluation, particularities of quality in software domain generated by its specificity, what evaluation of economic effects means in the context of a quality improvement particularly in a software company, a proposed method to calculate the impact of quality (on the costs structure), a practical example of how the method should be used and the results interpreted based on two simulated case.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Faculty of Management, Academy of Economic Studies, Bucharest, Romania in its journal REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT.
Volume (Year): 11 (2010)
Issue (Month): 4 (October)
quality improvement; quality management; software industry; quality impact evaluation; measure quality.;
Find related papers by JEL classification:
- L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
- M10 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - General
- M15 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - IT Management
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Marian Nastase).
If references are entirely missing, you can add them using this form.