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Qualitative analysis of urban public transportation in Bucharest

Author

Listed:
  • Cristina ALPOPI

    (Academy of Economic Studies, Piata Romana, 6, Bucharest, Romania)

  • Cristina MANOLE

    (Academy of Economic Studies, Piata Romana, 6, Bucharest, Romania)

Abstract

This paper presents the results of an analysis aiming to evaluate the quality of public transport services in Bucharest. The analysis was performed from two perspectives: the perceived quality of passengers and the quality desired by them. This paper will provide information on the impact that transport has on human life and the need for continuous improvement of this service

Suggested Citation

  • Cristina ALPOPI & Cristina MANOLE, 2012. "Qualitative analysis of urban public transportation in Bucharest," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 4(2), pages 68-86, June.
    • Handle: RePEc:rom:mrpase:v:4:y:2012:i:2:p:68-86
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    File URL: https://mrp.ase.ro/no42/f6.pdf
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    Citations

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    Cited by:

    1. Luo, Qingyu & Bing, Xue & Jia, Hongfei & Song, Jinge, 2022. "An incentive subsidy mechanism for bus lines based on service level," Transport Policy, Elsevier, vol. 126(C), pages 1-13.
    2. Catherine Y. P. Chan & Kwai-Sang Chin & Candace Chan & Kwok L. Tsui, 2019. "An analysis of passengers’ ride needs of urban rail transit services: application of quality function deployment," International Journal of Quality Innovation, Springer, vol. 5(1), pages 1-21, December.

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