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The Impact Of Digital Transformation Over The Employees That Are Working In Financial Services

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  • Nicoleta CHICU
  • Alecxandrina DEACONU
  • Adina-Liliana PRIOTEASA

Abstract

In any company, the finance sector is recognized as the most digitized. For this reason, the present article highlights the major changes in work processes that occurred in this area and how the companies took advantage of it. Using a model proposed by McKinsey Institute (2015), our research is based on the qualitative analysis of the information collected from 2 focus groups organized with managers from companies that are specialized in financial services and managers that are from client side. The main results of the research are: the evaluation of the level of digital transformation in financial services based on McKinsey model, the identification of the trends for the digital transformation process and the priorities for the near future of the companies specialized in financial services from human resources perspective.

Suggested Citation

  • Nicoleta CHICU & Alecxandrina DEACONU & Adina-Liliana PRIOTEASA, 2019. "The Impact Of Digital Transformation Over The Employees That Are Working In Financial Services," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 903-912, November.
    • Handle: RePEc:rom:mancon:v:13:y:2019:i:1:p:903-912
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    References listed on IDEAS

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    1. Pelinescu Bogdan, 2007. "Noua economie şi societatea informaţională şi evoluţia IT în România," Revista OEconomica, Romanian Society for Economic Science, Revista OEconomica, issue 03, September.
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    Cited by:

    1. Asser A. Khams, 2022. "The Impact of Digital Transformation on Staffing Strategy in Banking Sector: A Case Study of Egypt," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 23(3), pages 454-474, July.

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