The main factors of on-line trust
AbstractGeneraly said, trust is an important factor in many social interactions. Because on-line transactions are characterized by uncertainty and anonymity, trust and risk are essential elements in e-commerce and e-government services. There is a statistically significant relationship between trust and use of e-commerce and e-government websites. So, use of Internet for product acquisition, bill and taxes payments has many risky components. In this context, this article presents the concept of on-line trust.
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Bibliographic InfoArticle provided by Faculty of Management, Academy of Economic Studies, Bucharest, Romania in its journal Economia. Management.
Volume (Year): 10 (2007)
Issue (Month): 2 (December)
Trust; Internet; e-commerce; e-government;
Find related papers by JEL classification:
- L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
- L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
- M19 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Other
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