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Una propuesta de conceptualización del proceso de innovación en los servicios turísticos desde la visión evolucionista de la firma

Author

Listed:
  • Rodríguez Torres, Federico

    (Profesor e investigador de la Licenciatura en Turismo, Universidad Latina de América (UNLA), Morelia, Mich.)

  • Bedolla Beserril, Josefina

    (Investigadora independiente)

Abstract

This article provides the theoretical framework of innovation in services and especially tourist services. A review of the main theories related to the theme, focusing on the evolutionary line of thought of the firm. Adopting this approach, since this theoretical perspective the company is an organization with people who make decisions with objectives, behaviors and capabilities. Thus, under the evolutionary view of the firm makes a proposal to conceptualize the phases and activities of the innovation process in enterprises of tourist services.

Suggested Citation

  • Rodríguez Torres, Federico & Bedolla Beserril, Josefina, 2010. "Una propuesta de conceptualización del proceso de innovación en los servicios turísticos desde la visión evolucionista de la firma," Revista Nicolaita de Estudios Económicos, Universidad Michoacana de San Nicolás de Hidalgo, Instituto de Investigaciones Económicas y Empresariales, vol. 0(1), pages 89-109.
    • Handle: RePEc:ris:rnicee:0052
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    More about this item

    Keywords

    services; tourism; innovation; evolutionary theory;
    All these keywords.

    JEL classification:

    • C81 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Methodology for Collecting, Estimating, and Organizing Microeconomic Data; Data Access
    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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