Achieving competitive advantage through Lean thinking
AbstractThis opinion piece describes the basic components of a Lean Banking System and how it can help drive performance improvement. Also, the article discusses the importance of metrics and the importance of considering Lean Principles when outsourcing specific processes.
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Bibliographic InfoArticle provided by Capco Institute in its journal Journal of Financial Transformation.
Volume (Year): 18 (2006)
Issue (Month): ()
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Web page: http://www.capco.com/
lean; lean banking; six sigma; process excellence; OpEx; Financial Services; Productivity; outsourcing; metrics; process improvement;
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