The Effects of Management Control on Employees’ Behavior Performance: A Case in Pharmaceutical Companies
AbstractThis survey study aims to explore the relations among the formal and informal control, employees’ orientations, and behavior performance. For this purpose, the research uses structured equation modeling to investigate the relationships of the variables. The research was carried out within 121 pharmaceutical companies operating in Marmara Region, and used a questionnaire to determine 560 medical sales representatives’ perceptions. According to the research findings; process control has direct and indirect positive effects on informal controls, control-related orientation of representatives, and their behavior performance. However, output control doesn’t affect directly any research variables except social control. In addition, informal controls are correlated to control-related orientations and behavior performance as formal controls. Particularly, self control has significant direct and indirect effect on behavior performance through control-related orientations. In this respect, the study provides contribution to understand the interaction between formal and informal controls and their effects on behavior performance.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoArticle provided by Uludag University, Faculty of Economics and Administrative Sciences in its journal Business and Economics Research Journal.
Volume (Year): 1 (2010)
Issue (Month): 4 (October)
Management control; Formal and informal control; Learning orientation; Performance orientation; Behavior performance; Structured equation modeling;
Find related papers by JEL classification:
- M10 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - General
- M39 - Business Administration and Business Economics; Marketing; Accounting - - Marketing and Advertising - - - Other
- M49 - Business Administration and Business Economics; Marketing; Accounting - - Accounting - - - Other
You can help add them by filling out this form.
reading list or among the top items on IDEAS.Access and download statisticsgeneral information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Adem Anbar).
If references are entirely missing, you can add them using this form.