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Chatbots on the Rise: A New Narrative in Journalism

Author

Listed:
  • Andreas Veglis
  • Theodora A. Maniou

Abstract

With the advent of Web 2.0, new forms of journalism arose, paving the way for the implementation of computational and automatization processes in all aspects of mass communication. As such, chatbots have already been adapted in the news media platforms bringing forward a series of issues and effects upon journalistic narrative, content and professional practices. This paper presents the role of chatbots and their characteristics, discusses the application of different types of chatbots in the news media and presents a theoretical overview of the advantages and disadvantages regarding their adaptation in journalism, as well as key ethical concerns connected to the emergence of this new journalistic narrative.

Suggested Citation

  • Andreas Veglis & Theodora A. Maniou, 2019. "Chatbots on the Rise: A New Narrative in Journalism," Studies in Media and Communication, Redfame publishing, vol. 7(1), pages 1-6, June.
    • Handle: RePEc:rfa:smcjnl:v:7:y:2019:i:1:p:1-6
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    Citations

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    Cited by:

    1. Theodora A. Maniou & Andreas Veglis, 2020. "Employing a Chatbot for News Dissemination during Crisis: Design, Implementation and Evaluation," Future Internet, MDPI, vol. 12(7), pages 1-14, June.
    2. Yu-Hung Chien, 2019. "Technology-Enhanced Learning: An Optimal CPS Learning Application," Sustainability, MDPI, vol. 11(16), pages 1-11, August.
    3. Andreas Veglis & Theodora Saridou & Kosmas Panagiotidis & Christina Karypidou & Efthimis Kotenidis, 2022. "Applications of Big Data in Media Organizations," Social Sciences, MDPI, vol. 11(9), pages 1-13, September.
    4. Jasper Roe & Mike Perkins, 2023. "‘What they’re not telling you about ChatGPT’: exploring the discourse of AI in UK news media headlines," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-9, December.
    5. Nguyen Thi Thanh Van & Vasiliki Vrana & Nguyen Thien Duy & Doan Xuan Huy Minh & Pham Tien Dzung & Subhra R. Mondal & Subhankar Das, 2020. "The Role of Human–Machine Interactive Devices for Post-COVID-19 Innovative Sustainable Tourism in Ho Chi Minh City, Vietnam," Sustainability, MDPI, vol. 12(22), pages 1-30, November.
    6. Hyehyun Hong & Hyun Jee Oh, 2020. "Utilizing Bots for Sustainable News Business: Understanding Users’ Perspectives of News Bots in the Age of Social Media," Sustainability, MDPI, vol. 12(16), pages 1-16, August.
    7. Evangelos Lamprou & Nikos Antonopoulos, 2023. "Ranked by Truth Metrics: A New Communication Method Approach, on Crowd-Sourced Fact-Checking Platforms for Journalistic and Social Media Content," Studies in Media and Communication, Redfame publishing, vol. 11(6), pages 231-243, September.
    8. Efthimis Kotenidis & Nikolaos Vryzas & Andreas Veglis & Charalampos Dimoulas, 2022. "Integrating Chatbot Media Automations in Professional Journalism: An Evaluation Framework," Future Internet, MDPI, vol. 14(11), pages 1-23, November.

    More about this item

    Keywords

    bots; chatbots; conversational bots; narrative; journalism;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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