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Lean Six Sigma- a Challenge for Organizations Focused on Business Excellence

Author

Listed:
  • Andreea Jenica Petcu (Draghici)

    (Bucharest Academy of Economic Studies, Romania)

  • Sorin Anagnoste

    (Bucharest Academy of Economic Studies, Romania)

  • Mihai Draghici

    (Bucharest Academy of Economic Studies, Romania)

Abstract

Business environment, being in a constant change, needs a quick adaptation to global market requirements. Applying Lean Six Sigma is not only key to survive in a global market, but also provides the necessary resources which are redirected to business development. It is found that organizations have many different approaches regarding improvement but they all share the same goal which is to increase theirs customer satisfaction. The findings suggest that improvement is most effective when a holistic view is used which address improvement in all organizations processes using a successfull excellence model such as Lean Six Sigma.

Suggested Citation

  • Andreea Jenica Petcu (Draghici) & Sorin Anagnoste & Mihai Draghici, 2011. "Lean Six Sigma- a Challenge for Organizations Focused on Business Excellence," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 14(41), pages 147-158, September.
    • Handle: RePEc:rej:journl:v:14:y:2011:i:41:p:147-158
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    References listed on IDEAS

    as
    1. Petcu Andreea Jenica & Draghici Mihai & Anagnoste Sorin, 2010. "Using Lean Six Sigma As A Motivational Tool For Processes Improvement," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(2), pages 438-442, December.
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      Keywords

      quality; continuous improvement; business transformation; process improvement; performance measures.;
      All these keywords.

      JEL classification:

      • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration
      • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics

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