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The Impact Of Technology On Promoting Travel And Leisure Services In The 21st Century

Author

Listed:
  • Beatrice Sion

    (Romanian American University in Bucharest)

  • Patricia Dodu

    (Romanian American University in Bucharest)

  • Andreea Rozalia Manoliu

    (Academy of Economic Studies in Bucharest)

Abstract

The direct interaction of the consumer with the travel products and services, combined with the way in which the smartphones and the internet are redesigning the tourism & travel industry led to a re-evaluation of the industry's products and services and their adaptation to meet the consumers' needs. Technological advances resulted in a much easier and faster access to all travel-related services: online check-in, virtual boarding passes, virtual hotel check-ins, real-time news and updates, maps, GPS guidance, instant messaging and photo services, all are now tied to the same mobile device, the smartphone. Smartphones not only impacted a single aspect of the travel experience, they actually improved all of them.

Suggested Citation

  • Beatrice Sion & Patricia Dodu & Andreea Rozalia Manoliu, 2017. "The Impact Of Technology On Promoting Travel And Leisure Services In The 21st Century," Romanian Economic Business Review, Romanian-American University, vol. 12(1), pages 28-34, March.
    • Handle: RePEc:rau:journl:v:12:y:2017:i:1:p:28-34
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    File URL: http://www.rebe.rau.ro/RePEc/rau/journl/SP17/REBE-SP17-A2.pdf
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    References listed on IDEAS

    as
    1. Mihălcescu Cezar & Sion Beatrice, 2013. "Modeling And Optimizing The Business Processes Using Microsoft Office Excel," Romanian Economic Business Review, Romanian-American University, vol. 7(2), pages 414-421, December.
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