IDEAS home Printed from https://ideas.repec.org/a/prg/jnlaip/v2015y2015i2id65p122-139.html
   My bibliography  Save this article

Proposal of Decision-making Model Using the DeLone and McLean's Information System Success Model Together with the AHP

Author

Listed:
  • Radek Němec
  • František Zapletal

Abstract

The focus of the paper is to present an evaluation of a proposed decision-making model concept. The concept takes into account the quality of a currently used information system's subsystem (the Business Intelligence subsystem in our case), as it is perceived by its current users. The Analytic Hierarchy Process (AHP) multi-criteria decision making method is used to support the concept with a hierarchical decision criteria structuring framework. A selected part of the DeLone and McLean's (D&M) information system success assessment model is used for the determination of appropriate criteria (success factors). The D&M model is composed of information system quality assessment dimensions. These dimensions represent a solid base for surveying information system's users according to their perception of key information system performance aspects. The presented model helps to combine opinions of the management and users successfully when carrying out important information system related decision. The results also illustrate the possibility of using the D&M model in a novel application together with the AHP method.

Suggested Citation

  • Radek Němec & František Zapletal, 2015. "Proposal of Decision-making Model Using the DeLone and McLean's Information System Success Model Together with the AHP," Acta Informatica Pragensia, Prague University of Economics and Business, vol. 2015(2), pages 122-139.
    • Handle: RePEc:prg:jnlaip:v:2015:y:2015:i:2:id:65:p:122-139
    DOI: 10.18267/j.aip.65
    as

    Download full text from publisher

    File URL: http://aip.vse.cz/doi/10.18267/j.aip.65.html
    Download Restriction: free of charge
    File URL: http://aip.vse.cz/doi/10.18267/j.aip.65.pdf
    Download Restriction: free of charge
    File URL: https://libkey.io/10.18267/j.aip.65?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:prg:jnlaip:v:2015:y:2015:i:2:id:65:p:122-139. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Stanislav Vojir (email available below). General contact details of provider: https://edirc.repec.org/data/uevsecz.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.