Cooperators Satisfaction with Cooperative Society Housing Activities in Jos

Most public workers in Nigeria have always faced the problem of housing either during service or after retirement. This is because the mechanism put in place by the government for tackling the housing problem has not met their expectations. Due to that, workers started using alternative means to solve their housing needs. This study measured the level of housing activities carried out by the cooperative society and assessed cooperators’ satisfaction with the activities in Plateau State, Nigeria. The study was based on various questionnaire survey methods conducted on institution-based cooperative societies engaged in cooperator housing activities. Data was collected from Jos University Teaching Hospital JUTH multipurpose cooperative society in the State. Data were analysed with descriptive statistical tools using mean ranking, and a 5-Point Likert scale was used to determine the level of each activity. It was found that housing development, direct purchases of houses, private-public projects and building materials purchase ranked highest. In contrast, processing land and building documents, housing loans, and land allocation were the least ranked contrary to popular belief that cooperative societies only achieved land allocation and granting of housing loans. Also, the respondents were most satisfied with housing development, directly purchased houses, building materials purchase, transaction cost, while their level of satisfaction on interest to be paid on loans for housing, cost of loan recovery, processing of land and building document and land allocation were ranked least respectively. Therefore, the study concluded that cooperators satisfaction should be given consideration in all activities to improve patronage for their various housing needs at all times. JEL Classification: O18